Dear ____________, Congratulations on enrolling in Introduction to Literature from Penn Foster. I think you will find the course challenging and enjoyable. My name is Kerri Swinehart, and I am your Educere Personal Learning Coach™. My role is to help you succeed in this virtual education experience. Specific questions about the course should be directed to your instructor at edserv@educationdirect.com, and technology questions should be directed to the institution's technology help desk at indust@educationdirect.com. You can also contact either of these areas by calling toll-free at 1-800-233-0259. I am here to support you with other issues that might arise. Please feel free to e-mail me at the above address, or call me toll-free at 866-4EDUCERE (433-8237) x6, with any problems or questions you may have. For more information about Educere, go to www.educere.net. This course is self-paced and it should be completed by May 22, 2006. Your course materials should arrive to you from Penn Foster shortly. Please let me know if you do not receive your course materials. Once you have received the course materials, you have everything you need to begin the course. Review study guide 1 (typically in a white cover) for an introduction and overview of the course. Study guide 1 will layout how to begin the course. The assignments and quizzes provided in the study guide will prepare you for the tests. Please make sure to submit all examinations online. If you are having any kind of difficulties, be sure to let your instructor (and me) know immediately. For your convenience, below are the link, username and password necessary to access the course. Please note your username and password is case sensitive. http://www.edstudentservices.com/hldlogin.jhtml Username: ____________ Password: ____________ A virtual education course, by its very nature, is different than the face-to-face classroom experience. One of the main differences you must get used to is not having to be somewhere at a certain time. Considering this, it is important that you be disciplined and work on the course regularly. Periodically, I will be checking in with you to see how things are going. In addition, I will ensure that a progress update is sent to you and your parents or guardians every 2-4 weeks to keep you apprised of your progress in the course. One of the critical means of success for a positive virtual education experience is an open line of communication. Therefore, I want to remind you that it is imperative that if for any reason you change your e-mail address you must immediately notify me. Additionally, if you maintain an account at websites such as Hotmail, Yahoo or other limited storage facilities, you must make sure to regularly check your e-mails. I look forward to working with you. Warm Regards, Kerri Swinehart --- Kerri A. Swinehart EDUCERE Personal Learning Coach™ www.educere.net 215-283-0380 x 6 (direct) 866-433-8237 (toll free) 215-283-9766 (fax)